Tiger Serve1 –
Compact Intelligent Shared Storage Controller
Flexible. Intelligent. Affordable.

tiger_serve1_front_resized

Tiger Serve1 is the ideal solution for:

  • DI & Finishing – colour grading, special FX and video editing workgroups
  • On-set 2K/4K film capture with instant dailies logging and editing
  • Broadcast
  • Alternative to Avid Unity/ISIS
  • Content Delivery
  • Surveillance and image acquisition
  • Scientific, pre-press, medical and satellite imaging analysis
  • Shared storage for rich media educational facilities

Tiger Serve1 Integrated Storage Workflow

The Tiger Serve1 Compact Shared Storage Workflow Controller is the perfect shared storage workflow solution for small and medium content-centric production environments. Speed up your production and project management workflows with facility-class high performance file sharing, flexible connections, and easy licensing from a highly engineered custom appliance with a footprint just right for your budget and setup.

Features & Capabilities

  • Enterprise-class appliance
  • Easy Web UI
  • High Performance 8Gb Fibre Channel connectivity
  • Automatic File System Defragmentation & File Sequence Optimisation
  • Full Tiger Workflow System support with projectStore PRO and Replication & Tiering options

Bolstered by productivity-boosting automatic defragmentation and file sequence optimization, Tiger Serve1 is a high specification professional package that maximizes uptime, and delivers low total cost of ownership and high ROI. Harness the intelligence and automation in the Tiger Series Intelligent Shared Storage Workflow Engine to the storage array and network connection of your choice, and get the flexibility and intelligence required for high-performance applications including HD/2K DI & Finishing workflows.

Tiger Serve1 is compatible with off the shelf storage, and supports Ethernet and Fibre Channel, and so provides users and administrators with enormous flexibility in their configurations, including the ability to de-activate the Shared Storage Engine and default to the server’s native OS and file system, useful for creating custom OS based workflows, troubleshooting, and other operations.

The optional projectStore PRO module further enhances your collaborative experience with flexible user/team management, powerful transcoding, fast searching, and easy archiving tools.

The optional Replication & Tiering module provides Backup & Archive and Hierarchical Storage Management to create a complete project workflow system.

See Sample Configurations:

With the help of Tiger Serve1 you can achieve a true SAN workflow, providing multiple client computers with concurrent high-speed access to NTFS shared volumes. For the purpose, both the appliance and the client computers must be connected to the shared storage using a Fibre Channel switch. To prevent data corruption when multiple computers access the same file system, Tiger Serve1 acts as a metadata controller that processes requests, coming from clients using the LAN connection. Each computer that has the Tiger Client software installed can mount the volumes the appliance has shared. If you have specified that the appliance is part of an Active Directory domain, requests for access to the shared volumes are authenticated against the domain controller. If Tiger Serve1 is deployed in workgroup environment every user has full access to all data on the shared volumes.

Computers that don’t have the Tiger Client driver cannot mount volumes shared to Tiger Clients although they are connected to them. These computers can only mount the volumes that Tiger Serve has specified that it doesn’t manage and protect.

Besides acting as a metadata controller on your SAN, Tiger Serve1 greatly optimizes the shared storage workflow by providing you with data replication and space reclaiming services, automatic defragmentation of the shared storage volumes, storage usage and connectivity monitoring tools, etc.

Using the web interface you can also reformat existing volumes, create new volumes and check and repair the file system of volumes.

Tiger Serve1 acts as the metadata controller and storage manager for the volume to which it has been connected. To deploy Tiger Serve1 in your facility you simply need to connect the client computers to Ethernet or Fibre Channel, then access Tiger Serve1 via a web browser to download and install the client software. Use the web UI to add a name and identify the storage, and then simply install the Tiger Client software on the client machines which will then give you access to the storage.

All performance metrics, storage settings and statistics can be controlled/viewed by any computer through the web interface, which is accessible from any device on the same network with a web browser.

If Tiger Serve1 does not detect file activity for a few minutes, automatic defragmentation of the file system will kick in. As soon as Tiger Serve1 detects activity, it stops defragmenting. A similar process occurs when projectStore PRO is creating proxies to avoid affecting the shared storage performance.

Using optional projectStore PRO you can create any number of virtual volumes with Avid bin locking capability. These volumes can then be accessed through a simple check-in/check-out procedure that offers either shared or private workspaces.

The optional Replication & Tiering module provides Backup & Archive and Hierarchical Storage Management to create a complete project workflow system.

Tiger Serve1 Sample Configurations


Switch Configuration
Setup-Serve1_Accusys

Accusys Switch Configuration
Setup-Serve1_Accusys

Access the control panel via web UI. There is virtually no configuration required and no need to manage software licenses.

Use fast network connections for high bandwidth and performance.

Connect as many client computers as your workflow requires. As long as the client computer has the client driver installed and is connected to Tiger Serve1 directly or through an Ethernet/FC switch it gains access to the shared storage.

Optional projectStore PRO further enhances your collaborative experience with flexible workspace, project, user/team management, powerful transcoding, fast searching, and easy archiving tools. projectStore PRO is ideal for small, medium and large workgroups. More than just a very flexible tool to organize your projects, projectStore PRO allows the entire production team to collaborate much more effectively. The impact on film editors, directors of photography, directors and producers, is significant as everyone can now quickly review content at any stage of the production, either locally or over the internet.
The optional Replication & Tiering module allows Tiger Serve1 to replicate itself to a specified target destination (such as network share, NAS, DDN WOS or other cloud storage, Xendata). Tiger Serve1 acts as your high-speed front-end storage and performs lifecycle management. With the Replication & Tiering Module, there is always room for your new projects on Tiger Serve1 as aging files that have been replicated to the nearline storage are automatically deleted from the high-speed storage when space is needed. A reference file remains in place, so Tiger Serve1 can automatically bring your data back online as soon as you access it.
Tiger Serve was designed and tested by Tiger Technology to require as little maintenance as possible. It is nevertheless backed up with the industry’s best 24/7 Hotline…. Just in case!
Description Specification
Form 1 x 1U, 19” rack-mount chassis with 1 node installed.
Chassis dimensions 27.59″ (D) x 17.2″ (W) x 1.71″(H)
700.7 mm (D) x 437 mm (W) x 43.5 mm (H)
Weight approx. 13kg/29lbs
Power Supply Unit 450W
Hot-swap, 1+1 Redundant
90–264VAC, 47–63 Hz, 80 Plus Silver
Temperature Range Operating: 10ºC ~ 35ºC (50ºF~94.9ºF)
Non-operating: -40ºC ~ 70ºC (-40ºF~158ºF)
Humidity Range Operating: 8%~90% non-condensing
Non-operating: 5% ~85% non-condensing
Tiger Serve1 is an integrated appliance that does not require an external processor or metadata controller. Simply connect a compatible storage array to create a complete Storage Workflow Solution.

Each system that you want to connect to Tiger Serve1 as a client must meet the following minimum system requirements:

Mac OS X:

  • Intel-based Mac with 1.33-GHz CPU.
  • Mac OS X Lion/Lion Server (32-bit and 64-bit), Mac OS X Mountain Lion/Mountain Lion Server (64-bit), Mac OS X Mavericks/Mavericks Server (64-bit), Mac OS X Yosemite/Yosemite Server (64-bit), Mac OS X El Capitan (64-bit), macOS Sierra (64-bit).
  • Note: No support for Mac OS X versions below 10.7.

  • 2GB of physical RAM at least.
  • 25MB of available hard-disk space for Tiger Client software installation.
  • 8Gb FC, or 10GbE and/or 1GbE adapter for connection to the storage.
  • Network LAN connection (1Gb at least) for public communication.
  • The following TCP ports – 3000, 3001, 8555, 9120, 9121, 9122, 9123, 9124, 9125, 9126, 9127 – should not be blocked by a firewall if any.
  • Important: It is advisable to remove any other SAN management or device filter software prior to installing the Tiger Client driver.

Windows:

  • PC with 1.33-GHz processor.
  • 32-bit or 64-bit Microsoft Windows® 7/Server 2008 R2, Windows® 8/Server 2012.
  • Important: Microsoft Windows® 7/Server 2008 R2 computers must run at least Service Pack 1 and have the KB3033929 security update installed.

    Note: No support for Microsoft Windows® 95, Windows® 98, Windows® NT, Millennium Edition, Windows® 2000, Windows® XP/Server 2003/Server 2003 R2 or Windows® Vista.

  • 2GB of physical RAM at least.
  • 25MB of available hard-disk space for Tiger Client software installation.
  • 8Gb FC, or 10GbE and/or 1GbE adapter for connection to the storage.
  • Network LAN connection (1Gb at least) for public communication.
  • The following TCP ports – 3000, 3001, 8555, 9120, 9121, 9122, 9123, 9124, 9125, 9126, 9127 – should not be blocked by a firewall if any.
  • Important: It is advisable to remove any other SAN management or device filter software prior to installing the Tiger Client driver.

Linux:

  • PC with 1.33-GHz Intel processor.
  • 2GB of physical RAM at least.
  • 25 MB of available hard-disk space for installation.
  • 8Gb FC, or 10GbE and/or 1GbE adapter for connection to the storage.
  • Network LAN connection (1Gb at least) for public communication.
  • 2.6.18-128.el5 (32-bit and 64-bit)
  • 2.6.18-128.1.16.el5 (32-bit and 64-bit)
  • 2.6.18-164.2.1.el5 (32-bit and 64-bit)
  • 2.6.18-164.el5 (32-bit and 64-bit)
  • 2.6.18-164.6.1.el5 (32-bit and 64-bit)
  • 2.6.18-164.9.1.el5 (32-bit and 64-bit)
  • 2.6.18-164.10.1.el5 (32-bit and 64-bit)
  • 2.6.18-164.11.1.el5 (32-bit and 64-bit)
  • 2.6.18-164.15.1.el5 (32-bit and 64-bit)
  • 2.6.18-238.el5 (32-bit and 64-bit)
  • 2.6.32-220.el6 (64-bit)
  • 2.6.32-279.el6 (64-bit)
  • 2.6.32-358.el6 (64-bit)
  • 2.6.32-431.el6 (64-bit)
  • (CentOS Linux 6.x only) 2.6.32-431.23.3.el6.centos.plus (64-bit)
  • 2.6.32-431.3.1.el6
  • 2.6.32-573.7.1.el6
  • 2.6.32-642.1.1.el6
  • 2.6.18-128.el5.ADSK (64-bit)
  • 2.6.32-220.27.1.el6.x86_64 (64-bit)
  • kernel 2.6.18-92.1.22.el5.centos.plus (64-bit)
  • kernel 2.6.18-194.11.4.el5.centos.plus (64-bit)
  • 2.6.16.21-0.8-default (64-bit)
  • 2.6.16.21-0.8-smp (64-bit)
  • 2.6.16.60-0.85.1-default (64-bit)
  • 2.6.16.60-0.85.1-smp (64-bit)
  • 2.6.16.60-0.103.1-default (64-bit)
  • 2.6.16.60-0.103.1-smp (64-bit)
  • 2.6.32.12-0.7-default (64-bit)
  • 3.0.80-0.7-default (64-bit)
  • 3.0.13-0.27-default (64-bit)
  • 2.6.18-164.el5 (64-bit)
  • 2.6.18-238.el5 (64-bit)
  • 2.6.32-358.el6 (64-bit)
  • 2.6.32.12-0.7-default (64-bit)
  • 3.0.13-0.27-default (64-bit)

Important: Changing any of the default kernel setting may prevent Tiger Client from operating properly.
Note: Both uni and multiprocessor versions of the kernels are supported.

  • SELinux should be disabled prior to installing the Tiger Client software.
  • The following TCP ports – 3000, 3001, 8555, 9120, 9121, 9122, 9123, 9124, 9125, 9126, 9127- should not be blocked by a firewall if any.
  • Important: It is advisable to remove any other SAN management or device filter software prior to installing the Tiger Client driver.

Storage Requirements

Tiger Serve1 supports any simple or striped NTFS-formatted volume to which the appliance has Read & Write access. You can connect the appliance to iSCSI, SAS, Fibre Channel, and Accusys PCIe storage. Performance is dependent on the network connectivity and native performance of the storage volume.