Support - Tiger Technology

Striving to make your experience the very best.

Licensing Server

To activate licenses and download the latest documentation for Tiger Technology software products like Tiger Store, visit our licensing server. Contact support for the locations to get access to documentation for Tiger Series appliances.

Request Support

Instructions for Remote Desktop Assistance

Fill in the form below if you need assistance from the Tiger Technology Support Team. Please provide as much detail as possible. You will be contacted by a support representative through email.

Note that you must provide a valid order name (used to log in to Tiger Technology licensing server) or appliance serial number to get technical support. If you fail to provide a valid order name, your support request will be ignored.

* indicates required field

Contact Information

First Name*

Last Name*

Email*

Product Information

Order Name/Appliance Serial Number*

Choose Product*

Version:*

Provide the version of the software including the build number. For example, 4.2.1.13594. You can find the exact version of the product on the About tab/dialog.

Problem Report

Problem Title:*

Create a title that captures the essence of the problem.

Configuration Description:

Please provide a description of the setup in which the problem is exhibited.

Problem Description:*

Please provide a detailed description of the problem. The more information you provide here, the better. Do not forget to list your hardware configuration and any third party software related to the problem.

Steps to Reproduce:

If possible, list all required steps or actions required to repeat the problem.

Remote Desktop Assistance

To receive remote desktop assistance from our support team over the Internet, download the TeamViewer client software and then follow instructions from our Support Team:

TeamViewer for Windows

TeamViewer for macOS