About Tiger Technology
Tiger Technology is a leading innovator in hybrid cloud storage and data management. Our solutions enable organizations to manage, protect, and scale their data seamlessly across on-premises and cloud environments. The Go-to-Market organization ensures our technology is effectively positioned to solve customer challenges and drive adoption.
Role Overview
We are seeking an experienced Presales Team Lead to build, mentor, and lead our team of Presales Engineers / Solutions Consultants. This role sits at the intersection of technical leadership and commercial strategy, responsible for the team's performance in customer engagements, the quality and consistency of solution designs, and the professional growth of the presales function. As both a hands-on practitioner and a people leader, the Presales Team Lead ensures the team delivers compelling, technically sound, and value-driven engagements that help close strategic deals, while acting as a key partner to sales and product leadership.
Key Responsibilities
- Team Leadership: Hire, onboard, mentor, and manage a team of Presales Engineers, setting clear goals and providing ongoing coaching and performance feedback.
- Engagement Oversight: Oversee customer discovery, solution design, and technical validation across the team's active opportunities, stepping in on strategic or complex deals as needed.
- Solution Design Standards: Establish best practices and reusable frameworks for translating customer requirements into tailored, technically feasible solution architectures aligned with Tiger Technology's offerings.
- Demonstrations & Presentations: Ensure the team delivers compelling product demos, proof-of-concepts (POCs), and technical workshops; personally lead these for top-tier or strategic accounts.
- Proposal Development: Oversee the creation of technical proposals, statements of work (SOWs), and RFP/RFI responses, ensuring quality and consistency across the team's output.
- Technical Validation: Partner with engineering and product management to validate designs at scale, ensuring solutions meet requirements for scalability, security, and integration compatibility.
- Sales Collaboration: Act as a strategic partner to sales leadership on account planning, opportunity qualification, and deal strategy for the team's largest and most complex opportunities.
- Trusted Advisor: Serve as an escalation point and subject matter expert for customers and internal stakeholders, representing the presales function at a senior level.
- Process & Enablement: Develop and maintain presales playbooks, training materials, and onboarding programs to scale the team's effectiveness.
- Feedback Loop: Aggregate customer insights and competitive intelligence from the team and relay them to product and engineering leadership to inform roadmap priorities.
- Reporting: Track team capacity, deal support metrics, and win/loss trends, and report on presales function performance to GTM leadership.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or related technical field.
- 6+ years of experience in presales engineering, solutions consulting, or technical sales in enterprise technology (cloud, storage, or SaaS preferred), including 2+ years in a team lead, management, or mentorship capacity.
- Strong technical knowledge in storage systems, hybrid cloud, networking, or data management.
- Proven track record of designing architectures and presenting solutions to both technical and executive audiences.
- Demonstrated ability to lead, coach, and develop a technical team, including hiring and performance management.
- Excellent communication, presentation, and storytelling skills, with experience representing a technical function to senior stakeholders.
- Experience overseeing technical proposals, RFP responses, and solution documentation at scale.
- Familiarity with sales methodologies (e.g., Challenger, MEDDIC, SPIN) and experience embedding them into a presales team's practice.
- Ability to travel for customer meetings, workshops, and events.
What We Offer
- Leadership role building and shaping the presales function within a growing GTM organization.
- Direct influence over strategic deals, team structure, and presales best practices.
- Competitive compensation package with base salary, performance incentives, and bonuses.
- Cross-functional collaboration with sales, product, and engineering leadership.
- Professional growth in a customer-facing leadership role with international exposure.
- Access to continuous training and development in leading-edge technologies.
How to Apply
If you are interested in this opportunity and believe your skills match the role, please send your CV to careers@tiger-technology.com. Only shortlisted candidates will be contacted.